Snapcart App: UX Analysis

Snapcart Logo

About Snapcart

(based on the App Store description)

When will you be able to earn cashback from your grocery receipt? Snapcart is the mobile application that can give you real cashback, only from snapping grocery receipt.

Snapcart, the most reliable mobile application to give real money according to its users, is the first receipt snapping application in Indonesia and Philippines, where you can earn additional money only by snapping your daily grocery, medicine, and cosmetics receipts.

How to use & benefit for using Snapcart: 
1. Shop as usual at your grocery stores, keep the grocery receipt!
2. Snap the grocery receipt in Snapcart application, and wait for your cashback/additional money to arrive in your Snapcart Balance.
3. After your Snapcart Balance reaches a certain minimum amount, you can cash out to various choices: bank transfer, phone credit, e-wallets & other vouchers 
4. Get other rewards from other activities in Snapcart: filling in surveys, watching videos, even taking your selfies!

Let’s snap your grocery receipt in Snapcart, the only application that can give you real cashback money

Do you want to get more money from snapping grocery receipts? Only Snapcart that can give you more cashback, for real!

Snapcart — Snap Receipts, Get Cashbacks

Link: https://itunes.apple.com/id/app/snapcart-cashback-for-receipt/id1166827160?mt=8

Snapcart App

Snapcart App Preview

Notable Features:
1. Snaptastic — Bonus feature to win prizes
2. Notification Page
3. Snapcart Level & Status
4. Survey, Video, and Sync — To get rewards

Design Issues

1. Little Glitch

A little glitch when opening this app where you can see the changing of letter ‘R’ to ‘r’ in word ‘receipt’.

2. Location Detection

Well, this is actually not an issue but an idea instead. I think it would be wonderful if the app auto-fill the country selection after detecting my location.

3. Scroll Down

Scroll down to see more answer?

4. App Header

It happens when you scroll on main page, then whoa! the app header just crash other design elements there. it’s so bad 😦

5. Back Button

So, I happen to check my notification page and there I found announcement page which is good, then I wanna go back to main page. But, hey, where’s the back button?! Touching the bell icon won’t disappear the notification page as I expected. While swiping the page from left to right, hoping to go back, neither bring me back, instead it brings out the side drawer. Until realizing that the way to go back is you must tap ‘Cashback’ icon on the navigation bar down there. Well, that’s confusing.

6. Front-End Issues

Just down a little for the search bar.

Just placed too far for the title and content there.

7. Copywriting

di bawah or dibawah
1) E-mail or Email (just need consistency) 2) Upper case or lower case 3) Snapcart or snapcart

8. Help Center

Ehm, where is the ‘How to Use’?

Recommendations

  • Fix the app header and think about how to go back from notification page
  • Other issues are considered small problems

(+) Design Appreciation

  • App Tutorial — Snapcart tutorial and introduction is so great that helps you understand the application thoroughly
  • Snaptastic — A great feature designed in an emotional level and fun way that captivates users!
  • Emotion-based Feedback

Related Links

Snapcart News

Thanks for reading! 🙂